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The Medical Group of
Saint Joseph's is committed to providing the highest
quality and safest care for each patient. It is
our privledge to serve. If you have a quality
or patient safety concern, please contact the
department director of the area who will work
with you to resolve your concern. You also are
welcome to contact our practice administrator.
If your concerns cannot be resolved
at this level, you may contact Joint Commission
on Accreditation of Healthcare Organizations (JCAHO).
JCAHO does not address individual billing issues,
payment disputes, labor relations issues or individual
clinical management of patients.
Email: complaint@jcaho.org
Fax: Office of Quality Monitoring,
630-792-5636 (print a quality incident report
form from the JCAHO web site at http://www.jcaho.org/.)
Mail: Office of Quality
Monitoring
Joint Commission on Accreditation of
Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(print a quality incident report form from the
JCAHO web site)
If you have questions about how to file your concern,
you may contact JCAHO at 800-994-6610 on weekdays
from 8:30 a.m. to 5:00 p.m. (CT).
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